FREE U.S. RETURNS
FREE STANDARD SHIPPING THROUGH CHRISTMAS
SAME DAY SHIPPING

HELP

NEED HELP?

ORDERING ONLINE

What payment options do you offer?
We accept Visa, Mastercard, American Express and PayPal payments

Can I store my credit card info on site? 
We do not save credit card information on our website.

  • Why was I charged sales tax?
  • I can't log into my account
  • My gift card isn't working
  • What's the balance of my gift card?
  • I received a receipt from PayPal but not from nami - Did you process my order?
  • Do you offer price adjustments?
  • How do I find out about promotions and sale offers?
  • How do I cancel an order?

[Returns and Exchanges]

  • What is your return policy?
  • How do I return or exchange my order?
  • How long does a return or exchange take to process?
  • Will I be charged for shipping on my return or exchange?

[Shipping]

  • What carrier do you use for domestic shipping?
  • How do I track my order?
  • If I order multiple items, will they come in separate shipments?
  • My tracking number doesn't work/is invalid

[International Orders]

  • Do you ship internationally?

[Employment]

  • Are you hiring?
  • Do you offer internships?

[Size and Care]

  • Do you have a sizing guide?
  • How do I care for my purchased product?

[Customer Service]

  • What is your customer service contact information?